Privacy Policy

Effective Date: April 22, 2025

Lince Gardens ("we", "our", or "us") is committed to safeguarding your privacy.

This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, www.lincegardens.pt.

1. Who We Are

Business Name: Lince Nature Experts Unipessoal Lda - VAT 518739805

Email: [email protected]

Phone: +351 916 724 258

Service Areas: Caldas da Rainha, Foz do Arelho, Óbidos, and surrounding regions in Portugal

2. Information We Collect

We may collect and process the following data:

Contact Information: Name, email address, phone number (when provided via our contact forms.

Technical Data: IP address, browser type, device information, and usage data through cookies.

Communication Records: Messages sent via our contact forms or email.

Marketing Preferences: Your choices regarding receiving newsletters or promotional materials.

3. How We Use Your Information

Your data is used to:

Respond to inquiries and provide customer support

Improve our website and services

Send newsletters or promotional materials, if you've opted in

Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

Consent: When you've given explicit permission (e.g., subscribing to newsletters)

Contractual Necessity: To fulfill our services to you

Legal Obligation: To comply with applicable laws and regulations

Legitimate Interests: For purposes such as improving our services and communications

5. Data Sharing

We do not sell or rent your personal data. We may share your information with:

Service Providers: Such as web hosting and email marketing services

Legal Authorities: If required by law

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

6. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. By using our site, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing of your data

Withdraw consent at any time

Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected]

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies.